24/7 Support Available
Technical Support
Get expert help with any technical issues or questions about the Ignite platform. Our dedicated support team is here to help you succeed.
How Can We Help You?
Submit a Support Ticket
Can't find what you're looking for? Send us the details and we'll get back to you quickly.
Common Issues
How do I reset my password?
Click 'Forgot Password' on the login page, enter your email, and follow the reset instructions sent to your inbox.
Why can't I access certain features?
Some features may be restricted based on your subscription plan. Check your account settings or contact support to upgrade.
The AI Co-Pilot matching isn't working
Ensure your profile is complete with industry, experience level, and goals. If issues persist, clear your browser cache and try again.
My business plan builder keeps crashing
Try using a different browser or incognito mode. If the issue continues, please contact our technical team with your browser details.
Direct Contact
Email Support
info@ignite.new
Phone Support
+44 20 7123 4567
Business Hours
Mon-Fri: 9am-6pm GMT